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To the Editor:

We would like to express our deepest appreciation to our staff who have worked tirelessly to keep the people we serve safe and moving forward with their lives over the past nine months. Your commitment to those we serve and to our mission has only deepened throughout the pandemic, and your efforts have truly been extraordinary.

Thank you to those who have provided courageous, selfless, and quality care 24 hours a day for weeks and months on end during the pandemic, some without a break. You are appreciated more than we can say for your dedication and commitment.

Thank you to our direct support professionals who have created new ways to teach skills and promote active engagement in new online activities and supported the people we serve.

Thank you to staff for stepping in and providing care directly whenever and wherever it was needed.

Thank you to our clinicians and case managers who were there for those who needed mental health and substance use support. Thank you for creatively finding ways to serve the increasing needs in our community.

Thank you to our emergency services staff who continue to respond to mental health crisis in the community, wherever and whenever needed.

To our staff who tirelessly kept track of new directives and safety measures to ensure that everyone in the agency has the necessary tools to do their jobs, thank you.

Thank you to the people we serve for your patience, understanding and cooperation to keep us all safe during this time.

We are extraordinarily grateful to all of the essential workers in the UCS Community. Your sincere caring for the people we serve, your commitment to our mission, and your support of one another is a model for how high-quality services are provided. As we look forward to a new and better year, we know that together, we build a stronger community. 

Lorna Mattern

Executive Director

United Counseling Service



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