BENNINGTON >> Data from customers may have been accessed at the Equinox Golf Resort & Spa in Manchester Village from Dec. 23, 2015 to May 4, 2016 along with 20 other establishments across the country operated by HEI Hotels & Resorts.
The Hyatt, Sheraton, Marriott and Westin hotels in 10 states and the District of Columbia were subject to hackers through a malware that was put into place to retrieve names, card account numbers, card expiration dates and verification codes, according to the operator's notice.
The news came to HEI Hotels & Resorts during the middle of July. The only data breached involved point of sale transactions including sales at a bar or restaurant, lobby or hotel store. It does not include check-in/out transactions. After the company was notified, breached servers were removed and protective software put in place, said Chris Daly, president of Daly Gray Public Relations Inc.
"We take very seriously our responsibility to keep our customers' information secure, and have mounted a thorough response to investigate and resolve this incident, bolster our data security, and support our customers," company officials said in a prepared statement. "We are pleased to report that the incident has now been contained and individuals can safely use payment cards at all of our properties."
Daly said the investigation is ongoing, and the respective credit card companies have been notified.
A toll-free call center has been established to answer questions about the incident. Operators can be reached from 9 a.m. to 9 p.m. Monday through Friday at 888-849-1113.
—Makayla-Courtney McGeeney can be reached at (802)-490-6471.